Services
Consulting
With a number of successful opening projects notably The Norman Tel Aviv, Raffles Seychelles and multiple Ritz-Carlton hotels, Insider View provides professional hotel project development.
We will share with you our extensive expertise in operations, with a strong focus on the following:
Concept creation, philosophy & vision
Definition of the product from Rooms to F&B, Spa & Recreation
Liaison with architects, designers & consultants
Establishing the base for a hotel’s management structure
Sourcing key players for the Executive team
Branding (selecting & working with branding agencies)
Positioning – Sales and Marketing (French, German, Spanish, Italian, UK, Scandinavia & US markets)
Hotel Pre-Opening advisory
Mystery shopping
On the Job Training
Operations consulting
Recruitment & Selection of key positions
Creation of philosophy and company culture
Interim Management
Operations
Experts in day-to-day hotel management in all types establishments from small boutique to large scale hotels, the Insider View team excels in identifying areas of improvement and maximising potential through training and engagement in the operation.
We bring real life experience to our training programmes which are delivered through a range of methods, both hands on and in the classroom. Our bespoke approach includes effective methods including ‘role play' and ‘experiential training’ which can be in delivered in various spaces throughout the hotel.
Services include:
Operational audits, tailor made to the client’s areas of concern
In-depth reporting and evaluation of priorities
Training development by area
Setting goals and visiting standard operating procedures (SOP’s)
Conducting regular training
Villa Management
Insider View specialises in the management and promotion of unique and luxury villas in Mallorca, Ibiza, Formentera and Menorca, working directly with owners to offer clients choice in the Balearic Islands. We also feature villas in Italy, Greece and Morocco. Our portfolio includes some of the most exceptional properties on the islands, with properties anywhere from 3 to 12 bedrooms, and a wide range of townhouses, luxury villas and estates.
We complement our property management service with a concierge service and local experiences for guests, with a high degree of authenticity and exceptional access. We tend to be an extension of our international partners from an ‘insider view’ and act as one’s local expert on the ground.
For more information on our villa rental portfolio, please visit our sister site, Insider Mallorca